Terms and Conditions
In compliance with the rules of the new normal, we implement a strict sanitation protocol, protective barrier and healthy distance in all our camps. The USER declares that he is in full use of his mental faculties and that he freely and voluntarily declares his desire to participate in the tour offered by CAMPING MÉXICO, knowing the risks that exist both due to the nature of the activities involved in the tour, as well as the health emergency that is being experienced internationally in relation to the SARS-CoV-2 virus as well as in the national territory. Likewise, you are individually responsible for respecting and carrying out the health measures for the trip; such as: washing hands frequently with soap and water, use of alcohol-based disinfectant, maintaining a safe distance from another nearby person, use of a mask or face mask and covering sneezes or coughs with a tissue or covering one's elbow. flexed.
In accordance with your free will and knowledge of the risk associated with your health, you assume responsibility for the decision that you hereby record and its consequences.
CAMPING MÉXICO reserves the right to modify the clauses presented by this means without prior notice*
Cancellation policies
In case of cancellation by the USER:
- More than 30 days before the camp will be 100% refunded.
- Between 30 and 21 days before the camp, 50% will be refunded.
- Between 21 and 14 days before the camp, 30% will be refunded.
- Less than 14 days before the camp you will NOT be entitled to a refund.
Payday limit:
- 7 days before the camp.
Cancellation due to Covid:
- USER has the option to retain 100% of their investment if they decide to transfer their place, as long as a positive Covid test is shown in their name.
- In case of cancellation of our events due to future changes in the contagion traffic light, 100% of your money is safe for a future date at no extra cost.
Notice of Privacy
When you purchase a product or service through this website, we will collect and process your personal information. Therefore, we provide you with the following information so that you are aware of how we are going to process your data and the rights you have to control it.
Who collects the information?
The data that is registered through the address https://www.campingmexico.com.mx/ is stored in a database owned by Wix.
Your personal data detailed above is collected and processed by Camping México for the following purposes:
purchasing and billing processing
advertising
The use of your data for any other purpose that is not compatible with those detailed will be communicated to you before we proceed with its processing.
What information do we collect and process?
The personal data we collect for the purposes explained in this statement are:
Contact and billing information such as first and last name, email, document number, tax identification, address, telephone number.
Comments. When visitors leave comments on the site we collect the data left in the comments box as well as the IP address to detect possible spam.
We want you to know that you are under no obligation to provide us with detailed personal information, although failure to provide such information or inaccuracy of such information will prevent us from providing the services or products offered on this site. The inaccuracy or falsity of the personal data you provide could cause damage to your rights or interests, ours or third parties.
How do we share Personal Information?
We undertake not to sell, disseminate, transfer or otherwise distribute your personal data to third parties, except as provided in this Privacy Statement.
In this sense, we inform you that Wix is the provider of the platform and technology of this website.
Also, Personal Data may be transferred to third parties acting on our behalf for processing in accordance with the purposes for which it was originally collected or may be processed in another lawful way, such as provision of services (such as payments or logistics), evaluation of the usefulness of the website, marketing, data management or technical support. These third parties have entered into a contract with us to exclusively use the personal data for the agreed purposes and not to sell or disclose your personal data to other third parties, except as required by law, permitted by us or indicated in this Privacy Statement.
How long will we store personal information?
We will store your personal data indefinitely in order to fulfill the purpose for which it was collected or to comply with regulatory or legal requirements.
At the time you request it, your data will be deleted or anonymized so that you cannot be individualized.
How can you exercise your rights to control your Personal Information?
The applicable regulations grant you certain rights over your Personal Information, such as: (i) information about the processing of your data; (ii) access to your collected data; (iii) the “anonymization”, blocking or deletion of your data; (iv) the revocation of the consent that you previously granted us; (v) the correction of your data when it is incomplete, inaccurate or outdated and (vi) the portability of your personal data to another service or product provider.
You can make any query, claim and/or request regarding your personal information at contacto@campingmexico.com.mx
In certain cases, we will maintain in our files your personal data that you have asked us to delete to fulfill the purposes described in this Privacy Statement or where there is a contractual, legal or regulatory duty to maintain your personal information. Once this purpose has been fulfilled or the contractual, legal or regulatory obligation has been eliminated, we will proceed to delete your personal data.